We will only accept authorized returns within 7 calendar days of the date the product was received by the buyer unless otherwise specified at the time of purchase.
All authorized returns must be unused and in their original condition, including all items and components that were included in the original package and cannot be disassembled, mounted, or damaged due to incorrect installation or user fault.
We are not responsible for labor expenses, towing expenses, additional repair expenses or rental car expenses caused by the use of wrong or defective parts during installation. If your shipment arrived with a damaged or incorrect item, please repackage the item(s) in the original shipping container then refer to our Return Procedure.
Upon receiving your order, inspect all packages thoroughly for missing, damaged, or incorrect parts. If you receive a damaged part, do NOT accept the package, have the shipper immediately return to sender. If the shipper has left a damaged package in your absence, immediately contact the shipper and have the package returned to sender.
We must be contacted immediately if you receive missing, damaged or incorrect parts to prevent you from being charged freight on both receipt and return. We are not responsible for missing, damaged, or incorrect parts after 7 days, regardless of the party at fault. We are also not responsible for lost or stolen packages and all such claims must be processed through the shipping company.
If you have any questions about this Return Policy, please contact us:
By email: firstname.lastname@example.org
By Phone: 1-888-454-3414